Terms & Conditions
Last updated: April 2026
1. General
Welcome to Maisonvereuxwear ("we", "us", "our"). By accessing and using our website and services, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, users, and customers of our online store. If you do not agree with any part of these terms, please do not use our website.
2. Products & Pricing
All products are described as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are completely accurate, reliable, or error-free. Prices are listed in Indonesian Rupiah (IDR) and include applicable taxes. We reserve the right to modify prices at any time without prior notice. Promotional prices are valid only during the specified promotion period.
3. Orders & Payment
By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason. Payment must be completed within the timeframe specified at checkout. We accept Bank Transfer (DIGI/DBS Bank). Orders will be processed once payment is confirmed.
4. Shipping & Delivery
We ship throughout Indonesia using trusted courier services. Free shipping is available for orders above Rp 259.000. Delivery times vary depending on your location, typically 2-5 business days for Java and 5-10 business days for other islands. We are not responsible for delays caused by courier services, natural disasters, or other circumstances beyond our control.
5. Returns & Exchanges
We accept returns and exchanges within 7 days of delivery, provided the items are unused, unwashed, and in their original packaging with all tags attached. Due to hygiene reasons, certain intimate apparel items may not be eligible for return. Please refer to our Return Policy page for detailed instructions and conditions.
6. Privacy & Data Protection
We collect and process personal data in accordance with Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP). Your personal information is used solely for order processing, delivery, and customer service. We do not sell or share your data with third parties except as required for order fulfillment. Please refer to our Privacy Policy for full details.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, and designs, is the property of Maisonvereuxwear and is protected by Indonesian and international intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.
8. Limitation of Liability
To the maximum extent permitted by law, Maisonvereuxwear shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
9. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these terms shall be resolved through the courts of Jakarta, Indonesia.
10. Contact
If you have any questions about these Terms & Conditions, please contact us via WhatsApp at +66 96 049 0729 or email us at [email protected].